Every week we pair you with one member somewhere in the world. You each send a real postcard. Once both have arrived, the bridge between you is built and you can start talking.
You start with a postcard, so there's no awkward first message to write.
Greetings from Helsinki! Sauna, then a dip in the icy sea. Brrr, but wonderful. Your turn!Mikko
HARBOR 14
ElenaSeville, Spain
PEN FRIEND CLUB
Bridge built! Say hello.
A real postcard in your mailbox
Pen friends from anywhere in the world
Chat and photos once the bridge is built
Why we started
Times are uncertain. Kind people are still everywhere.
Read the news for ten minutes and the world can feel cold and divided. We don't think that's the whole picture. Most people we meet are warm and curious, and happy to hear from someone far away.
We started Pen Friend Club so those people could find each other. A postcard won't fix the world, but it can brighten a stranger's week, and kindness tends to get passed on. We'd like the club to be a place where people look out for each other, even from the other side of the planet.
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An easier way to meet people
Meeting new people can be hard.
You have to start the conversation, think of something interesting to say and then keep it going. A lot of people find that part tiring.
Here you start with a postcard instead. Write a few lines about your day and post it. Nobody expects more than that.
Hola from Seville! The orange trees are in bloom and the whole street smells sweet.Elena
MAPLE 27
How it works
One pen friend a week, in four steps.
It fits into an ordinary week, and nothing has to be done in a hurry.
1Monday
Meet your pen friend
We pair you with one member. You'll see their character, their country and the address to write to.
2This week
Send a postcard
Write a few friendly lines and copy the secret word the app gives you, for example HARBOR 14. Every postcard has its own word, so we always know which one arrived.
3When it arrives
Type the word
When a postcard comes, open the app and type the word written on it. Your pen friend gets a message that their card made it.
4Both arrived
Your bridge is built
Now you can chat about anything and swap photos. Plenty of members keep sending each other postcards too.
The bridge
Each postcard builds half of the bridge.
You can always see how things are going. Once both halves are in place, you're pen friends.
Both on their way
Mikko and Elena have both posted their cards. Now it's up to the post.
Mikko's card arrived
Elena typed his word and sent him a short thank-you.
Bridge built!
Now they can chat about anything, send each other photos and keep the postcards coming.
Worth the wait
Waiting is half the fun.
You don't know when the card will turn up, what picture is on the front or what your pen friend wrote on the back.
Almost everything else arrives in seconds these days. A postcard that spent ten days crossing Europe feels different when it finally drops into your mailbox.
Elena's postcard On its way
Posted in SevilleTuesday
Heading northSomewhere in Europe
Mikko's mailbox, HelsinkiAny day now
From your own kitchen table
The world gets a little smaller.
One week the card comes from a town you've never heard of. The next week it's from a city you always wanted to visit.
You get to know people in other countries without packing a suitcase.
One postcard apart
MikkoHelsinki, Finland
ElenaSeville, Spain
What it feels like
After a while you have a small pile of postcards, each one in different handwriting. They don't scroll away like posts on a screen. You can keep them in a drawer or stick them on the fridge.
Real postcards
Words that arrived in a real mailbox.
I like travelling in my own country and seeing the lovely, numerous places in the UK. I hope you are well and happy.S. · Liverpool, UK
I love postcards and letters and "real" mail. I hope you enjoy getting this postcard as much as I enjoyed sending it!J. · Perth, Australia
Your character
Pick a character that feels like you.
You don't need a photo. Choose one of 20 characters, and that's how your pen friends will see you in the app.
Renews automatically. You can cancel any time in My plan.
Apps for iPhone and Android are on the way
We're still building the App Store and Google Play versions. Join the club now and we'll email you the day they come out.
SooniPhone app on theApp Store
SoonAndroid app onGoogle Play
Questions
Good to know
What is Pen Friend Club?
It's a club for swapping real postcards. Every Monday we pair you with one member. You both send a postcard, and when both have arrived you can chat in the app. Nobody expects you to talk more than you want to.
When do I get my first pen friend?
Right away, whatever day you join. Your first pen friend is Rustam, who started the club, and the postcard comes from our team in Helsinki. From the next Monday you're paired with other members.
What if the postcard doesn't arrive?
We can't track post, and once in a while a card gets lost. If that happens the bridge stays unbuilt and nobody is at fault. You'll get a new pen friend the following Monday.
What if I don't know what to write?
Most postcards are short. Tell them about your town, the weather or what you had for breakfast. A few honest lines are plenty.
What is the collection?
Every time a postcard arrives from a country you haven't had before, a new illustrated card opens in your collection. Nobody knows what's on it until they open it.
Do I have to chat with my pen friend?
No. The chat only opens after both postcards have arrived, and even then it's up to you. Some people chat every day and send photos. Others just post the next card.
Is my address safe?
Your address goes only to your pen friend for that week. It isn't shown on a public profile or to anyone else in the club.
Is Pen Friend Club safe to use?
Every member agrees to the club rules, and you can report or block anyone with one tap. If something feels wrong, please write to us at support@penfriendclub.com.
How does the membership work?
You pay monthly or yearly and get a new pen friend every Monday. If you cancel, your membership runs until the end of the period you've paid for, so you can finish any exchanges that are still going.
Are postcards and stamps included?
No, you buy those yourself, the same way you would for any postcard. A card and an international stamp usually come to a few dollars, depending on your country. If that adds up, skip a Monday or take a longer break and come back when it suits you.
Can I skip a week, pause or stop?
Yes. You can skip any Monday with one tap on the home screen, take a longer break, or cancel completely. There's no penalty for any of them.
Can I get a refund if I cancel?
If you subscribed through the App Store or Google Play, refunds follow their rules, which usually means a period you've already paid for isn't refunded. You can cancel in the store where you subscribed. If something looks wrong, email us and we'll help.
Is Pen Friend Club for everyone?
Probably not, and that's fine. It suits people who like taking things slowly and would rather get a handwritten note than a quick text.
How can I contact you?
Use the help section in the app, or email support@penfriendclub.com. We answer as quickly as we can.
Your first pen friend is waiting for you today.
Your first postcard comes from the club in Helsinki. Find a nice card and a stamp, and write back.